TERMS AND CONDITIONS

imcovel.com

1. GENERAL INFORMATION

In compliance with the duty of information imposed by Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following general information data of this website are provided below:

The ownership of the website “www.imcovel.com” (hereinafter referred to as the “Website“) corresponds to the company TIMBRADOS VALENCIA, S.L. (hereinafter referred to as the “Company“), with Tax ID number B- 46432423, duly registered in the Mercantile Registry of Valencia, Volume 4,582, Folio 18, Sheet V-27,866, and whose contact details are as follows:

• Address: Ribaroja del Túria (Valencia), Pouet de la Granota Street, s/n. Ribarroja Industrial Park, Sector 14, 46190
• Contact Email: info@imcovel.com
• Telephone: 902 11 14 16 – 961 66 64 09

2. GENERAL TERMS OF SERVICE

These general terms of use of the Website (hereinafter referred to as the “Terms and Conditions“) regulate the access and use of the Website, as well as the services offered through it, which must be read and accepted by the user for the use of all services. In any case, it is expressly stated that mere access and/or use of the Website, in whole or in part, implies full acceptance of these Terms and Conditions.

The Company reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website, as well as the content and services that may be incorporated into it. In any case, it is recommended that the user consult these Terms and Conditions periodically, as they may be modified.

2.1 The User.

The user is understood to be any person, natural or legal, who accesses the Website and places an order in accordance with these Terms and Conditions (hereinafter referred to as the “User“).

By placing a purchase order through the Website, the User declares to have the legal capacity to contract the products of the Website.

To place a purchase order, the User must follow each of the steps of the purchase procedure provided on the Website.

2.2 Purchase Orders.

Through the Website, the Company sells bags (with flat handles and die-cut handles), envelopes, and wrapping paper, both generic and personalized (hereinafter referred to as the “Products“).

The User, through the Website, may purchase the Products with the specifications they consider by means of the corresponding purchase order, which they will process through a form that they must fill out, including their data and the data related to the Products they wish to purchase.

Once the form is filled out, and after accepting the Company’s privacy policy and the Terms and Conditions, the User will proceed to pay for the order placed in accordance with the provisions in the following section.

2.3 Price and Payment Method

The price of the Products will be displayed in Euros.

Furthermore, the price of the Products will be displayed without VAT unless the User states that they are not subject to the special regime of equivalent surcharge, in which case such surcharge will be applied to all transactions with individuals.

The payment for the Products will be made through a payment processor, and the User acknowledges and accepts that the Company does not have access to or store sensitive data related to the payment method used by the User. Only the corresponding payment processor will have access to this data for the purpose of managing payments and collections.

The User can make the payment using any of the following methods:

– Credit card: The User must provide their debit/credit card number and any additional information required during the purchase process.
– Bizum.
– Bank transfer: In this case, the purchase order will be considered completed within twenty-four (24) hours after the payment is made and received by the 

Company. If this option is selected, the User will receive an email with the account number to which the transfer should be made.

Once the purchase process is completed, the parties agree that the purchase will be considered finalized, and no further electronic confirmation is required.

The Company will archive the electronic form that formalizes the purchase contract, and the User may request a copy of it from the Company. The contract will be executed in the Spanish language.

2.4 Delivery of the Products

Once the purchase order is placed and the Company has verified that the purchase process has been completed successfully, the Company will proceed to deliver the Products to the address indicated by the User.

If any of the information provided by the User is incorrect, the User should contact the Company via the provided email address to rectify the error as soon as possible.

The delivery of the Products to the User will be carried out by a carrier chosen by the Company. The User can choose the following options:

a) Standard delivery of the Products, in which case the carrier will make the Products available to the User on the corresponding pallet(s).

b) Premium delivery of the Products, in which case the carrier will deliver the Products to the User, including the service of unpacking the pallet(s).

The User is responsible for paying the shipping costs.

The User expressly acknowledges and accepts that the Company does not accept returns of the Products, unless the User has received incorrect or defective products. In such cases, the User must contact the Company via the provided email address so that the Company can verify the delivery of incorrect or defective Products and proceed, if necessary, to replace them as soon as possible.

All purchase orders for products are subject to product availability. In case of unavailability of a Product, the Company will inform the User and, to the extent possible, offer a similar Product.

3. User Obligations

The User must comply with these Terms and Conditions of the Website at all times. The User expressly states that they will use the Website diligently and assume any responsibility that may arise from non-compliance with laws.

Furthermore, the User shall not use the portal to transmit, store, disclose, promote, or distribute data or content that carries viruses or any other computer code, files, or programs designed to interrupt, destroy, or impair the operation of any computer program or telecommunications equipment.

4. Customer Service

For any issues or complaints, the User can contact the company via email sent to the address indicated in the first section of these Terms and Conditions.

5. Disclaimer

The Company does not guarantee the continuity, availability, and usefulness of the Website, its content, and services offered. The Company will make every effort for the proper functioning of the Website, but it is not responsible or liable for any interruptions or errors in accessing the Website.

The Company may, at its discretion, make corrections, improvements, or modifications to the information contained on the Website, its services, or its content, without giving rise to any claims or compensation.

The Company is not responsible for any damages or losses of any kind that may arise from the availability and technical continuity of the Website’s operation. In any case, the Company will take all necessary actions to restore its services in the event of a technical failure.

Likewise, the Company undertakes to implement all necessary measures to try to prevent the presence of viruses or other harmful elements that could cause damage or alterations to the User’s computer systems. However, these measures are not infallible, and therefore the Company cannot guarantee the complete absence of such harmful elements. The Company is not responsible for any damages, losses, claims, or expenses of any kind arising from such elements.

6. Intellectual Property

The Company is the owner of all industrial and intellectual property rights related to the Website.

Any form of reproduction, distribution, public communication, transformation, and, in general, any act of exploitation of all or part of the contents (images, texts, designs, indexes, forms, etc.) that make up the Website, as well as the databases (sui generis right) and the software necessary for its visualization or operation (including source codes), is strictly prohibited without the express prior written authorization of the Company.

All trademarks and logos of the Company mentioned on the Website are trademarks or registered trademarks of the Company and/or the entities of the Company Group.

7. POLICY OF LINKS

The Company may provide the User with links or other elements that allow access to other websites owned by third parties. The Company does not commercialize the products and services of such linked pages, nor does it assume any responsibility for them, nor for the information contained therein, its accuracy or legality, or for any effects that may arise from them.

8. APPLICABLE LAW AND JURISDICTION

These Terms and Conditions are governed by Spanish common law.
The parties expressly submit, for any issues or disputes that may arise due to the interpretation, compliance, and execution of this contract, to the jurisdiction and competence of the Courts and Tribunals of the city of Valencia (Spain), with express waiver of any other jurisdiction that may correspond to them.